Effective date: October 4, 2026
We collect information you provide directly: your name, email address, and optional profile details (phone number, time zone, case reference, jurisdiction); the messages, photos and documents you send; your children's names and dates of birth if you add them; expenses, receipts, payments and calendar events; timeline incidents and evidence files you upload; and your support requests. We also record activity for the audit trail, such as sign-ins, messages sent and viewed, and exports, together with the IP address and device/browser type of the request, and, if you allow notifications in the app, a device token used to deliver them. If something goes wrong, we receive a technical error report: the page and the error, the type of browser and device, and the time. Error reports do not include the content of messages, your IP address or your contact details. Payment information is processed by Stripe and we do not store card details.
Your information is used to provide the CoParent AI service, including storing and verifying message records, providing AI analysis, generating exports, and sending email notifications. We do not use your message content to train AI models. We do not sell your personal data to third parties.
Messages sent through CoParent AI are stored permanently as immutable records. This is a core feature of the service. Messages are accessible to you and your connected co-parent. We cannot delete individual messages on your behalf — this is intentional to preserve record integrity.
On plans that include AI features, content is sent to Anthropic's Claude AI to provide them: messages for tone analysis, classification and safety screening; conversation history for communication reports; receipt images for expense checks; and evidence descriptions for evidence analysis. Under Anthropic's commercial terms this content is not used to train its models; Anthropic may retain it for a limited period under its own data-retention policy. AI analysis results are stored in our database linked to your account.
We share data with these service providers, only to run the service: Supabase (database, file storage and authentication), Anthropic (AI analysis), Stripe (payment processing), Resend (email delivery), Google Firebase Cloud Messaging (push notifications in the mobile app), Sentry (error reports) and Vercel (hosting). Your connected co-parent sees the shared record you both create (messages, expenses, calendar events and children's details). We do not share your data with attorneys, courts, or other third parties unless you export it and give it to them yourself.
Message records are retained indefinitely as they form your legal communication record. Evidence uploads are kept until you delete them or delete your account. AI analysis logs, including the text of drafts you check with the AI, are kept while your account exists so they can be included in exports you request, and are deleted when you delete your account. Account data is retained until you request deletion.
You have the right to access your data, export your records, and request account deletion. Note that due to the immutable nature of message records, individual messages cannot be selectively deleted. Account deletion removes your profile and personal data but message logs may be retained for legal compliance. Contact support@coparentsai.com to exercise your rights.
We use cryptographic SHA-256 hashing, database-level row security policies, server-side AI processing (API keys never exposed to browsers), and encrypted data storage. Despite these measures, no system is 100% secure. Please use a strong unique password.
CoParent AI is not intended for use by anyone under 18. We do not knowingly collect data from minors. Child profile information entered by parents (names, dates of birth) is used solely for organizing co-parenting records.
For privacy questions or data requests, contact us at support@coparentsai.com